Effective Date: 01-Nov-2024
At Wave Chat App, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Data Deletion Policy outlines the procedures and rights associated with the deletion of your data on our platform.
1. Requesting Data Deletion
Users of Wave Chat App have the right to request the permanent deletion of their account and associated personal data. To initiate this process, users must submit a data deletion request by contacting us via email at contact@wavechatapp.com.
2. Data Deletion Procedure
Upon receiving a data deletion request, we will:
Verify the identity of the requester to ensure data security.
Process the deletion of the requested account and associated personal data within 30 days of receiving the verified request.
Provide email confirmation to the requester once the data has been permanently deleted.
3. Scope of Data Deletion
When an account is deleted:
All personal information associated with the account will be permanently removed from our active databases.
Some data may remain in our backup storage for a limited period (up to 90 days) but will be systematically deleted following our regular data backup policies.
We retain anonymized data for statistical and business purposes only; such data cannot be used to identify any individual and is therefore not subject to deletion requests.
4. Third-Party Services
If your data was shared with third-party service providers as part of our service offering, we will notify these parties of your data deletion request. However, we are not responsible for the data deletion policies of these third-party services. For specific deletion requests with third-party providers, please contact them directly.
5. Additional Information
For any questions or concerns about this Data Deletion Policy, or for assistance with your data deletion request, please contact us at:
Email: contact@wavechatapp.com
Website: wavechatapp.com
We are committed to safeguarding your privacy and ensuring your data is handled in compliance with applicable data protection regulations.